🚀 About us

eBloom is a fast-growing Belgian startup whose vision is to change the world of work. Launched five years ago, we are driven by ambitious missions:

• Transform current leadership into caring leadership
• Establish a strong feedback culture in every company
• Make all workers agents of change
• Promote digital for its limitless possibilities

To achieve these missions, we developed an innovative software that allows companies to truly value the voice of their people. We make it fast and easy for workers to share honest and valuable feelings anonymously about their professional experience. And these same workers can then contribute to changes and improvements directly from the app!

Thanks to dashboards, feedback is communicated real-time to managers and HR to give them a clear understanding of the situation in order to identify concrete levers to enhance employee experience.

More than 270.000 feedbacks have already been shared through our app! We are now looking for talents to help us take this figure to new heights!

💪🏻 Your mission

We’re looking for someone to help us reach our ambitions and play a key role in our growth.

Could this be you?

• Equip our clients—dynamic companies with 20 to 400 employees—with stellar support to maximize their long-term adoption of our tool.
• Manage your own clients portfolio. Build and maintain strong, long-term relationships based on trust and responsiveness. Become more than a service provider—be a trusted partner.
• Manage every step of the client journey, from smooth onboarding to regular check-ins or event invitations, from subscription renewals to conducting exit interviews if necessary. Ensure each phase is handled with care and precision.
• Stay one step ahead with proactive client follow-ups. Anticipate needs and check in regularly to keep things running smoothly and to show clients they’re valued.
• Become a sage of HR and managerial practices to provide expert advice that maximizes the value clients get from eBloom. Inspire them to innovate and to transform their workplace culture and leadership to boost workers engagement.
• Develop a deep and detailed understanding of our tool to creatively guide clients through its vast functionalities. Inspire them with innovative uses that make a real impact on their business.
• Quickly and effectively answer any questions clients might have about how to use the tool, its logic, or any other advice they need. Be the go-to expert who always has an answer or knows where to find one.
• Serve as the bridge between clients and our technical team. When a technical issue arises, ensure it's handled quickly and efficiently, boosting overall client satisfaction. When there's a request for a new feature, make sure to forward it to the technical team so that it can be integrated into our development roadmap.

🤩 Your profile

• You have an interest with leadership/management or with the HR sector and are driven by impacting people's well-being at work.
• You are fluent in English, Dutch and French.
• You are a sociable person who likes to build new relationships.
• You're someone good at listening to others and their needs.
• You have excellent verbal and written communication skills and are reactive when it comes to answering your clients.
• You are a proactive and responsible person who pays attention to details and cares about getting things done properly.
• You enjoy working in a fast-paced and ever-changing environment with challenges and ambitious goals.
• You are a team player who likes to be part of a team where everybody makes other grow
• Driving licence

🎁 What we offer

• Permanent employment contract, Full-time position
• A unique experience in a fast-growing startup with great ambitions to improve the daily life of all workers.
• Many opportunities for growth - You’ll grow as we do!
• A stimulating work environment in a great Brussels-based office.
• Corporate culture based on Benevolence, Drive, Trust, Conviviality and Agility.
• Flexible and hybrid work conditions that values work-life balance.
• Meal vouchers
• STIB licence or equivalent
• Computer equipment at your disposal
• Opportunity to contribute directly to the growth of a company focused on making workplaces better for everyone.
• We are the only company in the world to rate 100% of happiness - certified by eBloom 😉

🙋🏻 Interested?

Send us an email with a CV and short video to present yourself (📧 jobs@ebloom.be)

Even better, stop by for a coffee and chat ☕️ We are way more interested in you as a person, than we are in your resume!

👉🏻 Recruitment process:

• Closing date for applications: January 31.
• Interview with cofounder(s), based on your personality and motivations
• Interview with your direct manager, based on your skills and way of working
• Welcome to the team!

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